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European Patent Office

Talent Pool for Technical Application Owners (Facilities and Technical Services) (11523)


Job group: 4

Grade: G7-10 (net (basic) monthly salary* for this vacancy: EUR 5882.44 to 8343.53, depending on experience)

Career path: Technical 

Location: The Hague/Munich 

Application deadline: 22.04.2020

 

 

At the European Patent Office (EPO), we are in the midst of a major transformation, building a DevOps practice and making the agile principles a reality. It's like nothing we've ever done before!

 

Our mission is to support innovation, competitiveness and economic growth across Europe. We pride ourselves on taking innovation seriously and, in line with our Strategic Plan 2023, are fully committed to digital transformation within the EPO.

With the first projects in this area about to be launched, we are looking for highly creative talent keen to meet the challenges of change. That's why we are developing a talent pool in anticipation of future openings in a broad range of disciplines across the IT field.
 

Technical application owners (TAOs) are responsible for the lifecycle of a service or application in terms of features, quality, economic aspects and support. TAOs identify requirements, conceptualise solutions and develop frameworks for the implementation of systems. They define the application architecture, evaluate vendor software and provide architectural consulting expertise and assistance. In addition, they interpret business issues and recommend solutions while ensuring uniform and effective application of EPO regulations as well as checking and ensuring the operational quality and performance of the applications under their responsibility.  

 

TAOs will play a key role in driving the organisation through its digital transformation, ensuring the successful introduction of new BIT solutions across the business units and with stakeholders. 

 

On a day-to-day basis, typically you will:


•    be responsible for the Physical Security department (access and badge management, cashless payment and related infrastructure and the security control centre infrastructure (audio/video/CCTV)

 

What we expect from you


•    Seven years of professional experience in the areas of application management, business change management, project management, IT service management, security and risk management
•    In-depth knowledge of procedures and applications used in the aforementioned areas
•    In-depth knowledge of physical security systems (badge management and cashless payment, CDE, BIM, Archibus) and security control centre infrastructure (audio/video/CCTV), as well as Cisco, Microsoft Teams, Skype
•    Technical expertise in the areas of digital facilities management, wireless, mobility and sensor technologies
•    Solid expertise in IoT, scrum and agile methodologies, DevOps, cloud technologies
•    Advanced proficiency in MS Office; MS Project or other project management applications would be an asset
•    Capacity to network, establish and sustain partnerships with a large variety of stakeholders and subject-matter experts
•    The ability to work independently and as part of a team

What we offer


•    A comprehensive and family-friendly benefits package
•    A challenging yet highly rewarding working environment
•    An opportunity to participate in complex IT projects at the heart of the EPO's digital transformation initiative
•    Daily collaboration with a diverse, hard-working and united team of highly skilled and dedicated professionals from all over Europe
•    Self-development opportunities through a broad range of training activities provided by our Talent Academy
•    Access to a wide variety of social activities and clubs
•    Flexibility to work in either Munich or The Hague

 

This role is a tremendous opportunity for you to both demonstrate and deepen your skills in a multicultural environment, working alongside colleagues from more than 40 countries. The EPO provides excellent training opportunities, including on-the-job learning, internal development programmes, external courses and online training. In addition to the IT training portfolio on offer, we recently revamped our entire management training package and provide in-house courses to hone your soft skills, your personal effectiveness and your project management skills.
 

 

* after deduction of EPO internal tax and before deduction of staff contributions to the social-security and pension schemes. The salary level depends on experience.

To foster gender diversity, EPO encourages applications from women. 

The EPO is an equal opportunities employer and supports workforce diversity as a signatory to the Diversity Charter (Charta der Vielfalt) since 2010.
All applications for vacant positions will be welcomed and considered on the professional merits of the applicant against the role profile for the position regardless of nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion or belief.

About the EPO

The European Patent Office

With almost 7 000 employees, the European Patent Office (EPO) is one of the largest public service institutions in Europe. Its headquarters are in Munich and it also has offices in Berlin, Brussels, The Hague and Vienna. The EPO was founded with the aim of strengthening co-operation on patents in Europe. Through the EPO's centralised patent granting procedure, inventors are able to obtain high-quality patent protection in up to 44 countries, covering a market of some 700 million people. The EPO is also the world's leading authority in patent information and patent searching.

In 2018, the EPO received over 174 000 patent applications and granted over 127 000 patents. Its free online patent database, Espacenet, contains more than 100 million technical documents from 100 countries, and its free neural machine translation service, Patent Translate, provides instant, high-quality translation in 32 languages, including Chinese, Japanese, Korean and Russian.


What we offer

  • intellectual challenges and empowerment through professional development
  • the chance to work with inspiring people from various different cultures
  • an excellent social package
  • contributory medical-insurance and pension schemes
  • relocation benefits and various allowances (e.g. household, dependants', childcare, education, expatriation, installation and rent allowance), depending on their personal circumstances

 

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