European Patent Office

Talent Pool for UI/UX Designers (11542)

Job group: 4

Grade: G7-10 (net (basic) monthly salary* for this vacancy: EUR 5882.44 to 8343.53, depending on experience)

Career path: Technical 

Location: The Hague/Munich 

Application deadline: 22.04.2020



At the European Patent Office (EPO), we are in the midst of a major transformation, building a DevOps practice and making the agile principles a reality. It's like nothing we've ever done before!


Our mission is to support innovation, competitiveness and economic growth across Europe. We pride ourselves on taking innovation seriously and, in line with our Strategic Plan 2023, are fully committed to digital transformation within the EPO.

With the first projects in this area about to be launched, we are looking for highly creative talent keen to meet the challenges of change. That's why we are developing a talent pool in anticipation of future openings in a broad range of disciplines across the IT field.

You are a knowledgeable, enthusiastic and dynamic UI/UX designer? Accustomed to collaborative working, you look forward to co-operating with a multidisciplinary team of highly skilled business analysts, front-end developers and solution architects?


We would love you to join us and help consolidate our user experience design expertise.


Together with the team, your role will be to optimise and harmonise the user experience across all EPO software. Your focus will mainly be on transactional software for our 7 000 in-house users, as well as our external customers/stakeholders based in Europe and around the world. 


You and the team will aim to do this by:

•    defining together a user experience policy and architecture
•    maturing and governing our recently launched EPO design system
•    producing state-of-the-art user interface design specifications and other documentation in accordance with UI and UX design best practice
•    facilitating the application of ergonomics standards based on ISO 45001
•    integrating hands-on UX expertise into the EPO's SP2023 programmes and projects

To fulfil your objectives, you and the team will also:

•    develop user interface policy concepts
•    define a governance strategy, implementation plans and detailed workflows
•    build up in-house knowledge and expertise
•    facilitate user research, prototyping and design validations in our vast community
•    lead centralised activities (or elements common to several projects) in user research, user interface design, graphic design, relevant elements of information architecture, accessibility, UX copy and language aspects, visual design and instructional documentation
•    innovate and co-ordinate with other EPO departments and (external) teams dealing directly or indirectly with user experience


On a day-to-day basis, typically you will:

•    define specific UX-architecture-related elements and complex components
•    play an active role in co-ordinating the activities and governance around the maturing, usage and repository of the design system
•    ensure a consistent user experience across all design system products
•    design and deliver mock-ups and wire frames with intuitive user experience in focus for specialised and also large internal and external audience groups
•    present mock-ups and designs to stakeholders and developers, and effectively collaborate with both parties to implement features
•    define and conduct user testing and research (surveys, interviews, etc.), turning the results into actionable changes and improving tooling
•    work closely with (external) design and development teams to ensure that the solution is accurately translated to the final application
•    shape and implement the EPO's user experience/ergonomics strategy, also in terms of tools and methods
•    lead change and apply agile methodologies (BDD, design thinking, scrum)


What we expect from you 

•    Diploma of completed studies at master's level or equivalent professional experience.
•    At least five years' relevant working experience
•    Experience in a lead role successfully delivering complex projects, designing software applications, working in agile teams
•    Demonstrated experience with design systems
•    Proficiency in design and prototyping tools, e.g. Sketch, Dribble, Axure, Figma 
•    Up-to-date knowledge and hands-on experience of interactive web technologies, e.g. HTML, CSS and JavaScript (ReactJS preferred, VueJS or other optional)
•    Good knowledge of software ergonomics and of human cognitive constraints in environments where complex software is developed
•    Excellent communication skills, team spirit and a proactive, positive attitude


You may also have (desirable but not mandatory):

•    experience working with ReactJS and Drupal for hosting content (currently used for the EPO design system)
•    knowledge of standards (in particular ISO 9241, ISO 45001 and WCAG 2.0)
•    experience in leading change (in particular in the context of the introduction of software development work processes, including BDD, DDD, CI/CD, design thinking)


What we offer

•    A comprehensive and family-friendly benefits package
•    A challenging yet highly rewarding working environment
•    An opportunity to participate in complex IT projects at the heart of the EPO's digital transformation initiative
•    Daily collaboration with a diverse, hard-working and united team of highly skilled and dedicated professionals from all over Europe
•    Self-development opportunities through a broad range of training activities provided by our Talent Academy
•    Access to a wide variety of social activities and clubs
•    Flexibility to work in either Munich or The Hague


This role is a tremendous opportunity for you to both demonstrate and deepen your skills in a multicultural environment, working alongside colleagues from more than 40 countries. The EPO provides excellent training opportunities, including on-the-job learning, internal development programmes, external courses and online training. In addition to the IT training portfolio on offer, we recently revamped our entire management training package and provide in-house courses to hone your soft skills, your personal effectiveness and your project management skills.


* after deduction of EPO internal tax and before deduction of staff contributions to the social-security and pension schemes. The salary level depends on experience.

To foster gender diversity, EPO encourages applications from women. 

The EPO is an equal opportunities employer and supports workforce diversity as a signatory to the Diversity Charter (Charta der Vielfalt) since 2010.
All applications for vacant positions will be welcomed and considered on the professional merits of the applicant against the role profile for the position regardless of nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion or belief.

About the EPO

The European Patent Office

With almost 7 000 employees, the European Patent Office (EPO) is one of the largest public service institutions in Europe. Its headquarters are in Munich and it also has offices in Berlin, Brussels, The Hague and Vienna. The EPO was founded with the aim of strengthening co-operation on patents in Europe. Through the EPO's centralised patent granting procedure, inventors are able to obtain high-quality patent protection in up to 44 countries, covering a market of some 700 million people. The EPO is also the world's leading authority in patent information and patent searching.

In 2018, the EPO received over 174 000 patent applications and granted over 127 000 patents. Its free online patent database, Espacenet, contains more than 100 million technical documents from 100 countries, and its free neural machine translation service, Patent Translate, provides instant, high-quality translation in 32 languages, including Chinese, Japanese, Korean and Russian.

What we offer

  • intellectual challenges and empowerment through professional development
  • the chance to work with inspiring people from various different cultures
  • an excellent social package
  • contributory medical-insurance and pension schemes
  • relocation benefits and various allowances (e.g. household, dependants', childcare, education, expatriation, installation and rent allowance), depending on their personal circumstances


> Application procedure

> Recruitment process


🖂 jobinfo@epo.org