Facility Manager (21482)

With responsibility for construction projects, facility services and building management as well as language services, Principal Directorate General Administration plays a leading role in preserving and investing in the assets of the European Patent Office. It is entrusted with planning and implementing building works, ensuring compliance with health and safety standards and further reducing the Office’s environmental footprint. It plays a key role in the new ways of working concept by shaping the working environments for staff.


Within Principal Directorate General Administration, Facility Management provides a variety of office-related services, including security, conference and space management, catering and cleaning.


Your background and expertise in facility management will add critical skills and bring profound technical knowledge to our team. Together we will improve the building experience.


Join us now!


With us you will:

  • ensure that all aspects of the building environment run smoothly
  • onboard external operational staff and co-ordinate daily business in facility services, ensuring proper communication
  • ensure delivery of soft services with a view to optimal use of our buildings, ensuring both compliance with legal requirements and staff performance
  • oversee external providers, ensuring service provision in accordance with contractual terms at the appropriate level of quality and timeliness 
  • make sure internal customers’ complaints and queries are handled appropriately
  • regularly provide reports to external providers and monitor corrective work where appropriate
  • maintain statistical and financial records on topics such as office space


Apply if you have:

  • relevant experience in a facility management role involving customer service
  • the ability to work under pressure while maintaining a high level of quality
  • strong communication and teamworking skills, with the ability to interact effectively with colleagues and internal customers
  • enthusiasm, motivation and the ability to adapt to changing priorities
  • the ability to become quickly familiar with new fields of work and tools
  • a strong sense of responsibility and a service-oriented approach
  • integrity in handling sensitive information and an understanding of the need for confidentiality
  • a flexible approach to supporting others and to deputising


Our minimum requirements for this post

  • a bachelor’s degree or – in exceptional cases – equivalent professional experience
  • working knowledge of two of the Office’s three official languages (English, French and German)
  • citizenship of one of the member states of the European Patent Organisation



The successful candidate will be selected on the basis of qualifications, competencies, professional experience and language knowledge, supplemented as appropriate by interviews, tests and/or a personality questionnaire.
A reserve list may be constituted, should more candidates than required at this time be considered suitable following the selection procedure. Such reserve lists are valid for 18 months and reserve list candidates may be contacted, should a vacancy with substantially the same profile arise during that period.
More information on how we recruit can be found on our EPO jobs and careers site.



Key information

Job group: 5

Grade: G7 to G9 (net basic) monthly salary* for this vacancy: EUR 6 459 to 8 345, depending on experience and location)

Duration of appointment: five years

Career path: Technical 

Location: The Hague/Munich 

Application deadline: 09.06.2023

Interviews planned for: end of June / beginning of July 2023


* after deduction of EPO-internal tax and before deduction of staff contributions to the social security and pension schemes.





We welcome all applications for vacant positions. We consider each on its professional merits – regardless of your nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion or belief.



> Work as a patent examiner

Why join us?
✓ See the latest inventions and enable innovation
✓ Work with inspiring people from a variety of cultures
✓ Develop yourself and take on an intellectual challenge

What's in it for you?
✓ A competitive salary
✓ Family-friendly benefits
✓ A good work-life balance
✓ Generous flexibility options 
✓ Relocation benefits and various allowances
✓ Contributory medical insurance and pension schemes
✓ 30 days' leave per year
✓ Free gym access
✓ Social activities and clubs

Who we are
We are the patent office for Europe. We are proud to deliver high-quality patents and efficient services that foster innovation, competitiveness and economic growth.

Our vision
We will empower and motivate our staff to set worldwide standards in intellectual property. Our Office will be effective and transparent, respond to the needs of our users and be agile in managing the changing demands and conditions of a dynamic global patent system. Our work will contribute to a safer, smarter and more sustainable world.

Our values
All our relationships within our Office and with partners around the world will prosper through trust, fairness, mutual respect, adaptability, collaboration and a commitment to excellence.

Our work environment
We believe that diversity is fundamental to our success. Our inclusive work environment respects, values and celebrates our individual differences. We want you to be yourself at work.Join us on this exciting journey to a more digital, collaborative and sustainable organisation.

How we recruit
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